Returns & Exchanges
At Drift, we want your home to feel just right, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your new piece doesn't perfectly fit your space, our team is here to help with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing